Digital Oasis – IT Consultant Bandung

Categories
Legal & Compliance

Terms & Services

Terms & Services

Last updated: 22 January 2026

Welcome to DIOS (Digital Oasis). These Terms & Service (“Terms”) govern your access to and use of our website, services, content, and any related platforms operated by DIOS.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our services.


1. Definitions
  • “DIOS,” “we,” “us,” or “our” refers to Digital Oasis.

  • “User,” “you,” or “your” refers to any individual or entity accessing our website or services.

  • “Services” refers to consulting, software development, digital solutions, content, or any other services provided by DIOS.

  • “Website” refers to all pages and content under DIOS-owned domains.


2. Use of the Website and Services

You agree to use our website and services only for lawful purposes and in accordance with these Terms.

You must not:

  • Use the website for illegal, fraudulent, or harmful activities

  • Attempt to gain unauthorized access to systems, servers, or data

  • Disrupt or interfere with website security or functionality

  • Copy, distribute, or exploit content without permission

We reserve the right to restrict or terminate access if these Terms are violated.


3. Intellectual Property Rights

All content on the website, including but not limited to:

  • Text, graphics, logos, icons

  • Designs, layouts, software, and source code

  • Documentation, insights, and materials

are the intellectual property of DIOS or its licensors and are protected by applicable copyright and intellectual property laws.

You may not reproduce, modify, distribute, or use any content without prior written consent from DIOS.


4. Service Information and Disclaimer

All information provided on the website is for general informational purposes only.

DIOS does not guarantee that:

  • The services will always be uninterrupted or error-free

  • The information provided is always complete, accurate, or up to date

  • Any business, technical, or financial outcome will be achieved

Any reliance on the information provided is at your own risk.


5. Third-Party Services and Links

Our website may contain links to third-party websites, tools, or services.

DIOS:

  • Does not control or endorse third-party content

  • Is not responsible for third-party terms, privacy policies, or practices

Your interaction with third-party services is solely between you and the third party.


6. User Submissions

If you submit information, feedback, inquiries, or materials to DIOS:

  • You confirm that the information is accurate and lawful

  • You grant DIOS the right to use such information for service-related purposes

  • You acknowledge that submissions are non-confidential unless otherwise agreed in writing


7. Limitation of Liability

To the fullest extent permitted by law, DIOS shall not be liable for any:

  • Direct, indirect, incidental, or consequential damages

  • Loss of data, profits, business opportunities, or reputation

  • Damages resulting from the use or inability to use our website or services

This applies even if DIOS has been advised of the possibility of such damages.


8. Indemnification

You agree to indemnify and hold harmless DIOS, its directors, employees, partners, and affiliates from any claims, damages, liabilities, or expenses arising from:

  • Your use of the website or services

  • Your violation of these Terms

  • Your violation of any applicable laws or third-party rights


9. Termination

DIOS reserves the right to:

  • Suspend or terminate access to the website or services

  • Do so without prior notice if these Terms are violated

Termination does not affect any rights or obligations that accrued before termination.


10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Indonesia, without regard to conflict of law principles.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the applicable courts in Indonesia.


11. Changes to These Terms

DIOS may update or modify these Terms at any time. Changes will be effective immediately upon posting on the website.

Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.


12. Contact Information

If you have any questions regarding these Terms & Service, please contact us:

Email:

contact@digitaloasis.co.id


Website: https://digitaloasis.co.id/

Have a project in mind?

Ready to elevate your business? Let’s create platform that truly supports your mission.

CONTACT US

How can we help you?

Struggling with IT challenges? Digital Oasis offers a helping hand! Schedule a free consultation to discuss your unique project needs. Our passionate team will collaborate with you to craft solutions that unlock your business potential. Discuss your unique project needs.



    Categories
    Legal & Compliance

    Privacy Policy

    Privacy Policy

    Last updated: 22 January 2026

    Welcome to DIOS (Digital Oasis). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with us digitally.

    By accessing or using our website, you agree to the terms of this Privacy Policy.


    1. Information We Collect

    We may collect the following types of information:

    a. Personal Information

    Information that can identify you personally, such as:

    • Full name

    • Email address

    • Phone number

    • Company name

    • Any information you voluntarily submit through forms, email, or other communication channels

    b. Non-Personal Information

    Information that does not directly identify you, including:

    • IP address

    • Browser type and version

    • Device information

    • Pages visited, time spent, and referring URLs

    • Cookies and usage data


    2. How We Use Your Information

    We use the collected information for purposes such as:

    • Providing and maintaining our services

    • Responding to inquiries or requests

    • Improving website functionality and user experience

    • Analyzing usage trends and performance

    • Sending updates, insights, or service-related communications (only if you opt in)

    • Ensuring security and preventing fraud


    3. Cookies and Tracking Technologies

    DIOS may use cookies and similar tracking technologies to:

    • Enhance website performance

    • Understand user behavior

    • Customize content and user experience

    You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionalities.


    4. Sharing of Information

    We do not sell, rent, or trade your personal information.

    We may share your information only in the following situations:

    • With trusted service providers who assist us in operating our website or services

    • To comply with legal obligations, laws, or government requests

    • To protect the rights, safety, or property of DIOS and its users

    All third parties are required to keep your information confidential.


    5. Data Security

    We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

    However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


    6. Data Retention

    We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.


    7. Third-Party Links

    Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies independently.


    8. Your Rights

    Depending on applicable laws, you may have the right to:

    • Access your personal data

    • Request correction or deletion of your information

    • Withdraw consent for data processing

    • Object to certain uses of your data

    To exercise these rights, please contact us using the details below.


    9. Changes to This Privacy Policy

    DIOS reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page, with the updated date shown above.

    We encourage you to review this policy periodically.


    10. Contact Us

    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

    Email:

    contact@digitaloasis.co.id


    Website: https://digitaloasis.co.id

    Have a project in mind?

    Ready to elevate your business? Let’s create platform that truly supports your mission.

    CONTACT US

    How can we help you?

    Struggling with IT challenges? Digital Oasis offers a helping hand! Schedule a free consultation to discuss your unique project needs. Our passionate team will collaborate with you to craft solutions that unlock your business potential. Discuss your unique project needs.



      Categories
      Bank & Finance ERP

      IT Consultant Indonesia for Mobile Application Development in Banking & Insurance

      IT Consultant Indonesia for Mobile Application Development in Banking & Insurance

      PT. Bank Mandiri (Persero), Tbk

      IT Consultant Indonesia for Mobile Application Development in Banking & Insurance

      Digital Oasis supports organizations in the banking and financial services industry by delivering secure, scalable, and business-driven digital solutions. We help financial institutions modernize internal operations and customer-facing processes through mobile and enterprise application development.

       


      Overview: Mobile Application Development for Financial Services

      Digital Oasis developed the RTJP Android Application – Mandiri Inhealth for PT Bank Mandiri (Persero) Tbk, designed to support insurance program management and internal sales operations.

      The application enables structured access to customer and policy data while supporting detailed data analysis to improve service efficiency and recommendation accuracy within the financial services ecosystem.

       


      Business Context in Banking & Insurance

      Financial institutions operate in highly regulated environments where data accuracy, security, and real-time access are critical. Internal teams—particularly sales and service units—require reliable digital tools to manage customer information, insurance programs, and policy data efficiently.

      Without dedicated mobile solutions, organizations often face delays in accessing updated customer information, limited data visibility, and inefficiencies in service delivery.

       


      Key Business Challenges

      The project addressed several operational challenges commonly found in banking and insurance organizations:

      • Limited real-time access to customer and policy information

      • Manual or fragmented data analysis processes

      • Inefficient internal sales support tools

      • Difficulty delivering accurate and timely program recommendations

      • Increasing demand for secure, mobile-first access to enterprise data


      Strategic Objectives

      The RTJP mobile application was designed to achieve the following objectives:

      • Provide accurate and up-to-date customer data access for internal teams

      • Support detailed analysis of insurance policies and related programs

      • Improve efficiency and effectiveness of internal sales operations

      • Enable better, data-driven program recommendations

      • Enhance overall service quality within the insurance ecosystem


      Solution Overview – RTJP Mobile Application

      The RTJP application is a mobile-based solution built to support internal sales teams in managing insurance program data efficiently. The system centralizes customer and policy information, allowing teams to access relevant insights anytime and anywhere.

      By adopting a mobile-first approach, the solution aligns with modern workforce needs while maintaining enterprise-grade security and reliability.

       


      Key Capabilities Delivered

      The solution provides core capabilities including:

      • Centralized customer and insurance policy data management

      • Detailed data analysis to support decision-making

      • Secure internal access for authorized sales teams

      • Improved visibility into insurance programs and participation

      • Mobile accessibility to support field operations


      Platform & Technology
      Platform
      • Mobile Application

      Technology Stack
      • Android Native SDK

      • iOS Native SDK

      The application architecture was designed to meet the performance, scalability, and security requirements of financial institutions.

       


      Business Impact & Outcomes

      The implementation of the RTJP mobile application delivered tangible business outcomes:

      • Faster access to accurate and current customer information

      • Improved efficiency of internal sales operations

      • Better quality recommendations for insurance programs

      • Enhanced service effectiveness and responsiveness

      • Stronger alignment between data, sales, and customer service teams


      Why Digital Oasis for Banking & Financial IT Consulting

      As an IT Consultant in Indonesia, Digital Oasis understands the operational, regulatory, and security requirements of the banking and financial services industry.

      Our strengths include:

      • Experience working with regulated industries

      • Mobile and enterprise system development expertise

      • Business-driven solution design

      • Secure, scalable, and future-ready architectures


      Frequently Asked Questions
      What type of applications does Digital Oasis build for financial institutions?

      We develop mobile and enterprise applications to support internal operations, data management, and service delivery within banking and insurance organizations.

      Are these solutions customizable?

      Yes. All solutions are designed based on the specific operational workflows and compliance requirements of each organization.

      Is mobile application development suitable for internal banking teams?

      Absolutely. Mobile applications improve accessibility, efficiency, and responsiveness, especially for internal sales and service teams.

       


      Supporting Digital Transformation in Banking & Finance

      Digital Oasis delivers digital solutions that help financial institutions improve operational efficiency, data accuracy, and service quality, ensuring technology supports business objectives in a secure and sustainable manner.

      Talk to Our Consultants

      OTHERS

      Fidusia App Development - BCA Finance

      PT. Bank Central Asia (Tbk)

      BNI MyCard

      PT. Bank Negara Indonesia Negara (Persero), Tbk

      Consulting Services for the Preparation of Technical Guidelines for Data Requests

      PT. Bank Tabungan Negara (Persero), Tbk

      Data Management Platform

      PT. Bank Tabungan Negara (Persero), Tbk

      Have a project in mind?

      Ready to elevate your business? Let’s create platform that truly supports your mission.

      CONTACT US

      How can we help you?

      Struggling with IT challenges? Digital Oasis offers a helping hand! Schedule a free consultation to discuss your unique project needs. Our passionate team will collaborate with you to craft solutions that unlock your business potential. Discuss your unique project needs.



        Categories
        ERP

        IT Consultant Indonesia for Enterprise ERP Implementation​

        IT Consultant Indonesia for Enterprise ERP Implementation

        PT Komatsu Marketing and Support Indonesia

        IT Consultant Indonesia for Enterprise ERP Implementation

        Digital Oasis helps organizations design and implement Enterprise Resource Planning (ERP) systems to simplify, integrate, and centralize business processes across the entire organization. With a process-first approach, we ensure ERP systems deliver real business value by enabling faster, more accurate decision-making through real-time data.


        Overview: ERP Implementation for Enterprise Operations

        Digital Oasis developed K-PINTAR, an integrated ERP system for PT Komatsu Marketing and Support Indonesia, supporting cross-departmental business functions ranging from production and distribution to financial management and customer relationship management.

        The system was designed to reduce information silos between departments, accelerate operational workflows, and improve team collaboration through a centralized, real-time data platform.


        Common Enterprise Business Challenges

        Large and complex organizations often encounter the following challenges:

        • Disconnected systems across departments

        • Fragmented and inconsistent data

        • Inefficient and unstandardized business processes

        • Delayed decision-making due to lack of real-time insights

        • Limited visibility into operational performance

        Without an integrated ERP system, these challenges can negatively impact efficiency, collaboration, and organizational scalability.


        Strategic Objectives of ERP Implementation

        The ERP implementation aimed to achieve the following objectives:

        • Integrate all core business functions into a single platform

        • Streamline and standardize cross-departmental processes

        • Enable real-time access to operational and financial data

        • Improve collaboration and transparency across teams

        • Support faster and more informed decision-making


        ERP Solution Overview – K-PINTAR

        K-PINTAR is a web and mobile-based ERP system developed to support enterprise-scale operations. The platform enables business units—particularly spare parts and operational departments—to operate within a unified digital ecosystem.

        By centralizing data and processes, K-PINTAR ensures consistency, operational efficiency, and improved coordination across the organization.


        Key ERP Capabilities Delivered

        The ERP solution provides the following core capabilities:

        • Integrated production and distribution management

        • Centralized financial management and reporting

        • Customer data and relationship management

        • Real-time data synchronization across departments

        • Operational dashboards to support executive decision-making


        Platform & Technology
        Platform
        • Web-based application

        • Mobile application

        Technology Stack
        • SQL Server

        • .NET Framework

        • Android Native SDK

        • iOS Native SDK

        The system architecture was designed to be secure, scalable, and adaptable to future business growth and evolving operational needs.


        Business Impact & Outcomes

        The implementation of ERP K-PINTAR delivered measurable business impact, including:

        • Reduced information silos across departments

        • Faster and more structured business workflows

        • Improved cross-team collaboration

        • Quicker and more accurate data-driven decisions

        • Enhanced operational efficiency through real-time visibility


        Why Digital Oasis as Your ERP & IT Consultant

        As an IT Consultant in Indonesia, Digital Oasis focuses on aligning technology with business processes to ensure sustainable digital transformation.

        Our approach is defined by:

        • Business-first, technology-second methodology

        • Experience in enterprise-scale system development

        • Strong focus on integration, efficiency, and scalability

        • Solutions tailored to real operational requirements


        Frequently Asked Questions
        What is an ERP system?

        An ERP (Enterprise Resource Planning) system is an integrated platform that manages and connects multiple business processes within a single, centralized system.

        Is ERP suitable for large organizations?

        Yes. ERP systems are ideal for medium to large organizations with complex, multi-departmental operations.

        Does Digital Oasis provide customized ERP solutions?

        Yes. All ERP solutions developed by Digital Oasis are tailored to the specific operational needs and structure of each organization.


        Start Your ERP Digital Transformation

        We build ERP systems to simplify and centralize business processes across organizations, ensuring technology becomes a strategic enabler of efficiency, collaboration, and long-term growth.

        OTHERS

        Workflow Application Mobile Version

        PT Komatsu Indonesia

        Komtrax Support Care (KSC)

        PT Komatsu Marketing and Support Indonesia

        Compund Management System

        PT Dragon

        Dilamo

        PT Dilamo

        Solan Printing

        CV. Solan Offset & Packaging

        Sequislife Activity Management (App Hybrid)

        PT Asuransi Jiwa Sequis Life

        Coating Factory Management System

        PT Dragon

        Have a project in mind?

        Ready to elevate your business? Let’s create platform that truly supports your mission.

        CONTACT US

        How can we help you?

        Struggling with IT challenges? Digital Oasis offers a helping hand! Schedule a free consultation to discuss your unique project needs. Our passionate team will collaborate with you to craft solutions that unlock your business potential. Discuss your unique project needs.