IT Consultant Indonesia for Mobile Application Development in Banking & Insurance
PT. Bank Mandiri (Persero), Tbk
IT Consultant Indonesia for Mobile Application Development in Banking & Insurance
Digital Oasis supports organizations in the banking and financial services industry by delivering secure, scalable, and business-driven digital solutions. We help financial institutions modernize internal operations and customer-facing processes through mobile and enterprise application development.
Overview: Mobile Application Development for Financial Services
Digital Oasis developed the RTJP Android Application – Mandiri Inhealth for PT Bank Mandiri (Persero) Tbk, designed to support insurance program management and internal sales operations.
The application enables structured access to customer and policy data while supporting detailed data analysis to improve service efficiency and recommendation accuracy within the financial services ecosystem.
Business Context in Banking & Insurance
Financial institutions operate in highly regulated environments where data accuracy, security, and real-time access are critical. Internal teams—particularly sales and service units—require reliable digital tools to manage customer information, insurance programs, and policy data efficiently.
Without dedicated mobile solutions, organizations often face delays in accessing updated customer information, limited data visibility, and inefficiencies in service delivery.
Key Business Challenges
The project addressed several operational challenges commonly found in banking and insurance organizations:
Limited real-time access to customer and policy information
Manual or fragmented data analysis processes
Inefficient internal sales support tools
Difficulty delivering accurate and timely program recommendations
Increasing demand for secure, mobile-first access to enterprise data
Strategic Objectives
The RTJP mobile application was designed to achieve the following objectives:
Provide accurate and up-to-date customer data access for internal teams
Support detailed analysis of insurance policies and related programs
Improve efficiency and effectiveness of internal sales operations
Enable better, data-driven program recommendations
Enhance overall service quality within the insurance ecosystem
Solution Overview – RTJP Mobile Application
The RTJP application is a mobile-based solution built to support internal sales teams in managing insurance program data efficiently. The system centralizes customer and policy information, allowing teams to access relevant insights anytime and anywhere.
By adopting a mobile-first approach, the solution aligns with modern workforce needs while maintaining enterprise-grade security and reliability.
Key Capabilities Delivered
The solution provides core capabilities including:
Centralized customer and insurance policy data management
Detailed data analysis to support decision-making
Secure internal access for authorized sales teams
Improved visibility into insurance programs and participation
Mobile accessibility to support field operations
Platform & Technology
Platform
Mobile Application
Technology Stack
Android Native SDK
iOS Native SDK
The application architecture was designed to meet the performance, scalability, and security requirements of financial institutions.
Business Impact & Outcomes
The implementation of the RTJP mobile application delivered tangible business outcomes:
Faster access to accurate and current customer information
Improved efficiency of internal sales operations
Better quality recommendations for insurance programs
Enhanced service effectiveness and responsiveness
Stronger alignment between data, sales, and customer service teams
Why Digital Oasis for Banking & Financial IT Consulting
As an IT Consultant in Indonesia, Digital Oasis understands the operational, regulatory, and security requirements of the banking and financial services industry.
Our strengths include:
Experience working with regulated industries
Mobile and enterprise system development expertise
Business-driven solution design
Secure, scalable, and future-ready architectures
Frequently Asked Questions
What type of applications does Digital Oasis build for financial institutions?
We develop mobile and enterprise applications to support internal operations, data management, and service delivery within banking and insurance organizations.
Are these solutions customizable?
Yes. All solutions are designed based on the specific operational workflows and compliance requirements of each organization.
Is mobile application development suitable for internal banking teams?
Absolutely. Mobile applications improve accessibility, efficiency, and responsiveness, especially for internal sales and service teams.
Supporting Digital Transformation in Banking & Finance
Digital Oasis delivers digital solutions that help financial institutions improve operational efficiency, data accuracy, and service quality, ensuring technology supports business objectives in a secure and sustainable manner.